Credit card

 

You can pay with Visa, MasterCard, American Express, JCB, etc. It is very convenient, more and more customers want to prefer this method. This is now also a safe method.

 

Our shop uses SSL encryption technology, which offers you maximum security, especially with regard to data protection for online banking.

 

 

Payment issues

 

 

I get a payment error when I try to checkout. What can I do ?

If you receive an error message when trying to submit your payment, there is likely an error or typographical error in your payment information.

If the error message says "Your payment information could not be verified. Please verify your card information and try again", it is likely the credit card number or CVV you entered.

If the error message says "The processor could not find the security code", it is probably the CVV you entered.

 

When will my payment be in your account?

If you pay by credit card, the payment will be credited to our account shortly after payment is completed.

Is it safe to pay on your website?

Naturally. All payment methods are safe here. You can email us at support@sneakers-academy.com if you have any questions.

Will I receive a confirmation email after payment?

Of course, after making the payment, you will receive a confirmation email from your payment company and our company.

How can I choose my payment method?

Please order directly, then proceed. Once on the payment page, you will see that the payment method is displayed on this page, then you can choose the one you want.

 

I was charged several times for an order. What happened ?

 

 

If your bank statement shows multiple charges for the same order, check your email to see how many order confirmations you received.

If you only received one confirmation, chances are that only one of the invoiced orders was fulfilled. Other charges shown on your bank statement will disappear within two to three business days. If you continue to see these double charges, please email us.

 

If you have not received confirmation, it is likely that none of the invoiced orders have been placed. Try placing the order again and make sure all billing and shipping information is correct. Charges to your bank statement will clear within a business day or two. Otherwise, email us at support@sneakers-academy.com